If you have ordered in the last 15 minutes, you may be able to cancel your order by going to 'My Account' and clicking 'Cancel order'. If the cancel button is no longer visible, unfortunately this window has passed. 

 Alternatively if you call us during our Customer Support opening hours, we may be able to cancel for you - https://www.moss.co.uk/contact-us
If it was placed more than 15 minutes, then our warehouse will have already processed your order, and we aren't able to make any amendments.


If the order arrives and is no longer required, you can organise a return or exchange on any online order by following this link.

 https://returns.moss.co.uk