Payments & Discounts

Klarna, PayPal, Checkout, Voucher Codes, Blue light, Student Beans, Over the phone payment (no)

Can I Pay For My Order In Instalments?
Unfortunately we don't offer our own service to pay in instalments, however, we do offer Klarna.  We've teamed up with Klarna to offer a Buy now,...
Thu, 22 Sep, 2022 at 2:01 PM
What is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than ...
Wed, 15 Jul, 2020 at 9:38 AM
Are discounts available online?
We regularly feature special online exclusive offers and promotions on this site. Sign up for our newsletter by entering your email address at the bottom of...
Wed, 22 Jul, 2020 at 12:45 PM
How can I talk to Klarna's Customer Service?
If you have a problem or question regarding a Klarna order, please visit Klarna’s Customer Service here for a full list of FAQ’s, live chat, and contact inf...
Wed, 15 Jul, 2020 at 9:46 AM
How can I get £10 off my first order?
When accessing our website, you may have seen a ""£10 off your first order"" popup appear on your screen. In order to utilise this, you...
Wed, 15 Jul, 2020 at 10:17 AM
How does Klarna work?
If you select Klarna Pay Later at checkout, and are approved for their service, you will have a 14 day period in which to try on your order, before you pay ...
Wed, 15 Jul, 2020 at 12:24 PM
My "refer a friend" discount code doesn't work
The ""refer a friend"" offer can be shared for 3 months from the date of acceptance by the referrer. In order for the referral to work t...
Wed, 15 Jul, 2020 at 10:50 AM
Why is my payment not working?
If you have tried to pay on a card three times in a twenty four hour period, the website will prevent a further attempt. You can wait twenty four hours and ...
Wed, 15 Jul, 2020 at 12:38 PM
Is my payment information safe with Klarna?
Payment information is processed securely by Klarna. No card details are transferred to or held by Moss Bros. All transactions take place via connections se...
Wed, 22 Jul, 2020 at 12:07 PM
Why is my discount code not working?
Unless otherwise stated, only one of our voucher codes can be used at a time, and our voucher codes cannot be used in conjunction with any other offers, suc...
Wed, 15 Jul, 2020 at 12:52 PM