General

Gift Card Purchasing, Click & Collect

Where can I find more information about hire?
Got an event coming up? We make hiring for your day simple, with our online service or with our 120 stores nationwide for you and your party to choose from...
Wed, 22 Jul, 2020 at 1:33 PM
What time are your customer services open on bank holidays?
Our Customer Service team are available from 10am to 4pm on bank holidays. Outside of these hours please visit our support centre online to access help.  
Wed, 22 Jul, 2020 at 1:13 PM
Work for Moss Bros
Looking for our careers website? Please click here.
Wed, 22 Jul, 2020 at 1:37 PM
How far in advance should a junior be measured?
We strongly recommend that you make an appointment for any juniors in your party to be sized 30 days in advance of your event, so we can guarantee we'l...
Wed, 22 Jul, 2020 at 3:44 PM
How do I get an invoice?
If you shop online, you will receive an confirmation displaying the details and price of your order as standard. If you need a VAT invoice, please contact u...
Thu, 16 Jul, 2020 at 11:53 AM
How do I measure myself?
We strongly recommend booking an appointment to be sized in store - it’s best to try your outfit on in person if you can. Our Tailoring Experts know the dri...
Wed, 22 Jul, 2020 at 4:16 PM
How long does the sale last?
Unless otherwise stated, the duration of most of our offers depends on stock levels, and so doesn't have a fixed time frame. Buy now to avoid disappoin...
Wed, 15 Jul, 2020 at 12:31 PM
When can I pick up my hire?
Our hire suits are available to pick up from 2 days before your event. You can collect the suit on the day of your function, however we advise that you pic...
Thu, 23 Jul, 2020 at 4:59 PM
What do I do if I didn't receive a confirmation email?
We're sorry that you didn't receive confirmation of your online order. Please do check your spam folder as sometimes our confirmation emails can e...
Wed, 15 Jul, 2020 at 12:33 PM
What happens if I disable cookies?
Nearly all websites use cookies. A cookie is a very small text file that is placed on your computer. Some cookies are essential to enable you to move around...
Wed, 22 Jul, 2020 at 12:30 PM