How can we help you?

You can book an appointment at any of our stores by using our store finder - https://www.moss.co.uk/store/finder Once you have searched for your local stor...

Any draft order started using the online configurator for Custom Made  can be finished in store with our team.  Please book an appointment via our website ...

When your order was placed you would have received paperwork detailing you order, at the top of this there will be an expected arrival date.  Once the orde...

Our Custom Made suits take 28 days to arrive in store for a final fitting and collection from the date of payment.  To ensure the perfect fit, once the ord...

Custom Made orders can be amended or cancelled during the cooling off period, this period ends at 2pm the day after payment has been taken for the order.  ...

Upon the collection and trying on of your Custom Made order, some final alterations may need to be made to the garments. This is to ensure the perfect custo...

If you wish to change the store that your Custom Made order is being delivered to you can arrange this either through the store or by contacting our Custome...

Our online configurator shows the most popular 70 (approx.) fabrics, to see our full range please head to store.  Here the team will be able to assist in w...

Currently we do not ship our Custom Made orders internationally.  Due to the highly customisable nature of the process all orders need to be delivered to o...

Due to the high customisable nature of the service, Custom Made orders can only be delivered to your most convenient Moss store for collection.