Custom Made

How do I book A Custom Made appointment?
You can book an appointment at any of our stores by using the store finder, you begin by searching for your local store then select the appointment option. ...
Wed, 14 Dec, 2022 at 9:35 AM
Can I take my draft order into store to complete?
Any draft order started using the online configurator can be finished in store with our team. Please do book an appointment via our website at your most con...
Thu, 22 Sep, 2022 at 9:58 AM
How can I check the progress of my Custom Made order?
When your order was placed you would have received paperwork detailing you order, at the top of this there will be an expected arrival date. Once the order ...
Wed, 14 Dec, 2022 at 9:37 AM
How long does a Custom Made suit take to create?
Our Custom Made suits take 28 days to arrive in store for a final fitting and collection from the date of payment.  To ensure the perfect fit, once the ord...
Wed, 14 Dec, 2022 at 9:37 AM
Can I amend or cancel my order?
Custom Made suit orders can be amended or cancelled during the cooling off period, this period ends at 2pm the day after payment has been taken for the orde...
Wed, 14 Dec, 2022 at 9:38 AM
I started an order online, now I can’t find it
If the order was saved as a draft through our online configurator this can be found in your online account through the website in the Order History section ...
Thu, 22 Sep, 2022 at 10:04 AM
Will my Custom Made suit require any alterations?
Upon the collection and trying on of your Custom Made order, some final alterations may need to be made to the garments. This is to ensure the perfect custo...
Wed, 14 Dec, 2022 at 9:40 AM
Can I change the store my Custom Made order is being delivered to?
If you wish to change the store that your Custom Made order is being delivered to you can arrange this either through the store or by contacting our Custome...
Wed, 14 Dec, 2022 at 9:45 AM
I’ve seen a fabric swatch in store but can’t find it on the online configurator
Our online configurator shows the most popular 50 (approx.) fabrics, to see our full range please head to store. Here the team will be able to assist in wal...
Thu, 22 Sep, 2022 at 10:15 AM
Can I order a Custom Made suit & have it shipped internationally?
Currently we don’t ship our Custom Made orders internationally, due to the highly customisable nature of the process all orders need to be delivered to one ...
Wed, 14 Dec, 2022 at 9:42 AM