How can we help you?

When your order was placed you would have received paperwork detailing you order, at the top of this there will be an expected arrival date. 

Once the order has been dispatched, you will receive an email, then a further email once the order is in store and ready for collection.

If you need further help of checking the progress of your Custom Made order, please do reach out to the store where the order was placed or contact the Customer Support team using the link below. 

https://www.moss.co.uk/contact-us

Please make sure you have your order number to hand when contacting.