Deliveries

Do you offer a free click and collect service?
Yes, we offer a free click and collect delivery service to our mainland high street stores over the value of £35, underneath this value there is a charge of...
Mon, 17 Apr, 2023 at 9:47 AM
Do you offer next day click and collect?
We do offer an express click and collect service, which your order will be in store within 1-2 working days, this service has a charge of £5.95.  You will ...
Mon, 17 Apr, 2023 at 9:46 AM
Highlands, Islands and Northern Ireland delivery
Highlands & Islands and Northern Ireland delivery costs £4.95 or is FREE when you spend £100 or more. Please allow 5-7 working days for delivery. We us...
Mon, 17 Apr, 2023 at 9:51 AM
How much is standard delivery?
UK Mainland Standard Delivery is £4.95 or FREE if you spend over £100. Click and Collect is £4.95 or FREE if you spend over £35 We use Evri for all ...
Mon, 17 Apr, 2023 at 9:53 AM
Where is my order?
Standard Delivery: Please allow 3-5 working days. We use Evri for all our standard deliveries and a signature is normally required. Alternatively the parcel...
Mon, 17 Apr, 2023 at 10:02 AM
If I order today, when will I receive delivery?
If you place an order before 4pm Monday to Thursday or 2pm on Sunday and select Next Day Delivery, you will receive it the next working day via DPD. You wi...
Mon, 17 Apr, 2023 at 10:04 AM
Do you offer a stated day delivery?
Unfortunately we do not offer stated day delivery. Please see all of our delivery option here https://www.moss.co.uk/delivery-information 
Tue, 11 Apr, 2023 at 10:55 AM
Do you offer Saturday delivery?
Unfortunately we do not offer Saturday delivery, please see all of our delivery options here https://www.moss.co.uk/delivery-information  
Mon, 17 Apr, 2023 at 10:04 AM
How long will my order take to be delivered?
For standard delivery to mainland UK, your order should arrive within 3-5 working days of you placing it.  If no-one is in we may attempt to deliver to ...
Mon, 17 Apr, 2023 at 10:06 AM
There is an item missing in my parcel what can I do?
We're sorry to hear that you're missing an item. Please contact us via the link below and a member of our customer support team will be happy to hel...
Mon, 17 Apr, 2023 at 10:07 AM